Legal notice

Legal Notice

Website operator
This website is owned and operated by: Avora
Email: avora.candles@gmail.com

Nature of business
Avora Candles designs and sells handmade candles, candle gifts and DIY candle kits through this website.

Accuracy of information
We try our best to keep all information on this website, including product descriptions, prices, photos and availability, accurate and up to date. However, errors may occasionally occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Product disclaimer
All candles are handmade, so every piece may vary slightly in colour, size, shape and finish from the images shown. Product photos are for illustration purposes only. Candles and DIY kits must be used according to the safety instructions provided. Avora Candles is not responsible for any loss, damage or injury resulting from misuse or failure to follow these instructions.

Brand and trademark references
Some of our products are inspired by popular foods, drinks and pop culture. Any references to third-party brands or products are purely descriptive and for fun. Avora Candles is not affiliated with, endorsed by, or sponsored by the owners of those brands. All third-party trademarks belong to their respective owners.

Intellectual property
All content on this website, including product designs, product names, photographs, graphics, logos and text, is the property of Avora Candles unless stated otherwise, and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute or use any content from this website for commercial purposes without our prior written permission.

User content
If you share photos, reviews or tag us on social media, you allow Avora Candles to repost and feature that content on our website and social media, with credit to you where possible. If you'd like any of your content removed, simply email us.

Third-party links
Our website may contain links to third-party websites, such as payment gateways, courier tracking pages or social media. We are not responsible for the content, policies or practices of these external websites.

Limitation of liability
To the fullest extent permitted by law, Avora Candles shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or our products. Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

Governing law and jurisdiction
This legal notice and your use of this website are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

Grievance Officer
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are:
Name: [Your Name]
Email: avora.candles@gmail.com
Address: [Business Address]
We will acknowledge complaints within 48 hours and aim to resolve them within one month.