Terms of service

4. Terms of Service

Welcome to Avora Candles. By using this website or placing an order, you agree to these terms.

About us
This store is operated by [Legal / Business Name], [Business Address], India.

Products
Our candles are handmade, so colours, shapes and details may vary slightly from the photos. Product images are for illustration, and screen settings may affect how colours appear.

Pricing & payment
All prices are listed in Indian Rupees (INR). We may change prices at any time, but you'll always pay the price shown at checkout when you order. We may cancel and fully refund any order in case of a pricing error, suspected fraud, or if an item becomes unavailable.

Personalised orders
Please check spelling and details carefully when ordering personalised items. We'll make them exactly as entered and aren't responsible for errors in the details you provide.

Candle safety
Candles involve an open flame. Always burn on a heat-safe surface, away from anything flammable, children and pets. Never leave a burning candle unattended. Remove all wrapping before lighting. For decorated and bedazzled candles, stop burning when the flame gets close to the decorations. DIY kits contain small parts and should be used by children only under adult supervision. Avora Candles is not liable for any damage or injury caused by improper use.

Intellectual property
All content on this website, including product designs, names, photos, logos and text, belongs to Avora Candles and may not be copied or used without our written permission.

Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for that order.

Returns & shipping
Please see our Refund Policy and Shipping Policy for details.

Governing law
These terms are governed by the laws of India, and any disputes will be subject to the courts of Mumbai, Maharashtra.

Grievance Officer
Name: [Your Name]
Email: avora.candles@gmail.com
Address: [Business Address]
We aim to acknowledge complaints within 48 hours and resolve them within one month.